We are crazy passionate about telephony, communication, web technologies and people. We strive to make world more open, transparent and connected. We are based out of San Jose, CA and we strive to provide highest quality services for completely free to you!
We do NOT offer any refunds. We clearly state that on our checkout page. It is part of the payment policy that you agree to prior to making payment. Please note that there are instances where we are not able to provide sufficient or any useful information on a person. An example would be if someone is using a VOIP phone number provided by Skype or Google Voice. While we try to minimize these cases, we cannot completely eliminate them. Please do not ask us for refunds as we do not issue them as clearly stated as part of your purchase agreement.
Email us at email@example.com if you have any questions or would like to comment. We love to hear from you.
Information for Law Enforcement Officials:
We disclose account records solely in accordance with our terms of service and applicable law, including the federal Stored Communications Act ("SCA"), 18 U.S.C. Sections 2701-2712. Under US law:
A valid subpoena issued in connection with an official criminal investigation is required to compel the disclosure of basic subscriber records (defined in 18 U.S.C. Section 2703(c)(2)), which may include: name, length of service, email address(es), and a recent IP address(es), if available.
A court order issued under 18 U.S.C. Section 2703(d) is required to compel the disclosure of certain records or other information pertaining to the account, not including contents of communications, which may include message headers and IP addresses, in addition to the basic subscriber records identified above.
A search warrant issued under the procedures described in the Federal Rules of Criminal Procedure or equivalent state warrant procedures upon a showing of probable cause is required to compel the disclosure of the stored contents of any account, which may include calls history.
In responding to a matter involving imminent harm to a child or risk of death or serious physical injury to any person and requiring disclosure of information without delay, a law enforcement official may submit a request through our email firstname.lastname@example.org. Important note: We will not review or respond to messages sent to this email address by non-law enforcement officials. Users aware of an emergency situation should immediately and directly contact local law enforcement officials.
Form of Requests
We will be unable to process overly broad or vague requests. All requests must identify requested records with particularity and include the following:
The name of the issuing authority, badge/ID number of responsible agent, email address from a law-enforcement domain, and direct contact phone number.
Please submit all requests to email: email@example.com